PRIVACY POLICY

1. Introduction

Monarchy Roofing Ottawa (“Monarchy Roofing,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our services.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Phone Number
Email Address
Property Address (if provided)
Details submitted through contact forms or inspection requests

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Date and time of visits

3. How We Use Your Information

We use the information we collect to:

Respond to inquires and service requests
Schedule roofing inspection or consultations
Provide roofing services and estimates
Communication with you regarding your request
Improve our website and services
Monitor website performance and usage
Support advertising and marketing efforts

We do not sell your personal information

4. Calls, Forms, and Communication

If you contact us by phone, email, or through a website form

Your information is used solely to respond to your request
Calls may be logged or recorded for quality and training purposes
Communications may be stored securely for service-related follow-up

5. Cookies & Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze traffic and user behavior
Support marketing and advertising efforts

We may use third-party services such as Google Analytics to help understand how visitors interact with our website. These services may collect information in accordance with their own privacy policies.

You can disable cookies through your browser settings if you prefer.

6. Advertising & Third-Party Services

We may use third-party advertising platforms such as Google Ads or social media platforms to promote our services.

These platforms may use cookies or tracking technologies to show relevant ads. We do not control how third parties collect or use data on their platforms.

7. How We Protect Your Information

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

8. Sharing of Information

We may share information only when necessary to:

Provide requested services
Comply with legal obligations
Protect our rights or property

We do not sell, rent, or trade personal information to third parties.

9. Your Rights (Canada – PIPEDA)

Under Canadian privacy laws, you have the right to:

Request access to your personal information
Request corrections to inaccurate information
Withdraw consent where applicable

To make a request, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Monarchy Roofing Ottawa

📍 Ottawa, Ontario, Canada

📞 Phone: (XXX) XXX-XXXX

📧 Email: [Insert Email Address]